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All Slots – Double Paiment made in my banque account

Ruling

Found for the Casino - All Slots Casino have provided account history that shows that this player actively played down all three deposits they made.

Read our All Slots Casino Review.

Player's Complaint

I made 2 paiments of 24$ yesterday night and they took 3 paiments of 24$. I called them about it and they said that i made 3 paiments wich is a lie!!I am not rich i can not afford to spend a lot of money 2 paiments was already to much in my budget i just wanted to play a little bit, there is no way that i would have made that third paiment!! I just want my 24$ back!! Thank you!

Read the casino review

6 Responses

ThePOGG
Dec 04, 2017

Hi krystel777 - welcome to ThePOGG.com!

Before going any further - did the 3rd deposit enter your player account and if so have you played with it?

Thanks,

ThePOGG

ThePOGG
Dec 11, 2017

Hi krystel777,

I'm following up on the above?

Thanks,

ThePOGG

ThePOGG
Dec 18, 2017

Hi krystel777,

I'm following up on the above again?

Thanks,

ThePOGG

ThePOGG
Dec 29, 2017

Hi krystel777,

If we've not heard from you by Friday the 5th of January we'll assume you no longer need our help with this issue and close this complaint.

Thanks,

ThePOGG

krystel777
Dec 29, 2017

Hi, I answered in my email, i guess it didn't go through... No i made 2 deposits only in, and i found out when i checked my bank account that they took 1 more, i ask my bank and they say they make an investigation. Still haven't heard from the bank, but because of the amount of money (24$) they won't do anything and i do not like that bank they charge to much fees...I know it is not a big amount of money but the thing is they took money out of my bank account 1 more paiment and they (the casino) denie the whole thing! Anyway that's it for me i do not trust any online casinos anymore!! Sad for the honest ones! That casino choose to loose it's reputation over 24$! I am over it now anyway! Thanks for taking the time to ask me about it, i appreciate it, you guys are honest, sad that some scams casinos do take advantage of people! I just wanted others to know about this casino and to be careful! If i get my money back nice, if i don't well, i have learned my lesson and i will be more careful from now on!!

ThePOGG
Feb 02, 2018

Hi krystel777,

I've gone through this issue with All Slots.

Firstly I looked at their deposit system. To make a deposit requires that you enter the security number from the back of your card. This is not saved on the system and has to be re-entered each time.

Secondly I looked at your play history. On the 2/12 at 7:03 server time you deposited 24 credits, received a bonus of 25 credits then immediately went on to deposit a further 24 credits and receive another bonus of 12 credits giving you a balance of 85 credits. You then went on to play Goldwyn's Fairies then Thunderstruck II then Lucky Links. Your balance reached as high as 158 credits at 7:17 but was depleted to 0.3 credits at 7:22. Then at 7:24 you deposited again another 24 credits and received another bonus of 12 credits. You proceeded to play Lucky Links, King Tusk, The Phantom of the Opera and Lucky Links again until your balance was again depleted to 0.15 credits at 7:34.

I'm sorry to say that the records show that not only did you make these deposits, but you actively played with them.

Sorry we cannot be of further help.

ThePOGG

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