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All Slots – Payout refused

Ruling

Resolved - After submission of this complaint this player became non-responsive. As such we assume that the player managed to resolve this issue without our intervention.

Read our All Slots Casino Review.

Player's Complaint

Refused and Locked account due to breached t&c more than one person in household has an account. When opening account if email has already been used it does not allow you to open account. Why then does it not do the same when address has been used?? Only when I win this money fair and square the security department has found the breach. They knowingly opened the account to received deposits and only when large win was won they locked account.

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3 Responses

ThePOGG
Dec 11, 2016

Hi tabone - welcome to ThePOGG.com!

Before I go any further, are you acknowledging that you are the second person in your household to open an account?

Thanks,

ThePOGG

ThePOGG
Dec 19, 2016

Hi tabone,

I need a response to the above question before I can move this issue forward.

Thanks,

ThePOGG

ThePOGG
Jan 02, 2017

Hi tabone,

If we haven't heard back from you by Friday the 6th of January I'll assume you no longer want our help with this issue and close this complaint.

Thanks,

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.