Resolved - After submission of this complaint this player became non-responsive. As such we assume that the player managed to resolve this issue without our intervention.
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Refused and Locked account due to breached t&c more than one person in household has an account. When opening account if email has already been used it does not allow you to open account. Why then does it not do the same when address has been used?? Only when I win this money fair and square the security department has found the breach. They knowingly opened the account to received deposits and only when large win was won they locked account.
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tabone consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
December 11, 2016