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All Wins – Non payment

Ruling

Found for the Player - Despite our repeated efforts to contact AllWins Casino to discuss this issue we have received no response what-so-ever from the operator.

Read our AllWins Casino Review.

Player's Complaint

I withdrawn 800euro on the 14.10 and sent required documentation and phone verification. My withdrawal is still pending not getting any answers on live chat about when my withdrawal will be processed.

Read the casino review

2 Responses

ThePOGG
Oct 22, 2019

Hi samtyler2009 - welcome to ThePOGG.com!

As a UK citizen you should only be playing with operators that hold a UKGC license. Slottica do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
Nov 08, 2019

Hi samtyler2009,

Unfortunately after repeated efforts to contact AllWins Casino we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of more help.

ThePOGG

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Agreement

samtyler2009 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • All Wins Casino
  • Curacao eGaming
  • Topia Solutions N.V.

October 21, 2019