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AllBritish – Account verifications and false bonus promoting

Ruling

Declined - As there is no money being contested here, this is a customer service issue and not one that an ADR would intervene in.

Read our AllBritish Casino Review.

Player's Complaint

Hello.

I submit my documents 10 days ago. Still not approved.

I got email daily from all British for deposit u can get 175 spins.

For deposit u can get 300spins.

So I want to deposit but deposit option not work.

Then I chat. The chat person told me u have to verified account to sent documents.

I sent documents now 10 days still not verified.

And I told to chat agent I have bonus and he doesnt know anything about exclusive promotions.

And the never verify documents and never want anyone to take bonuses

Always false promotion.

Read the casino review

1 Response

ThePOGG
Mar 01, 2019

Hi casinoraja - welcome to ThePOGG.com!

While I understand your frustration, if there is no money being contested this is a customer service issue and not one that an ADR would intervene in. All I can suggest is that you choose an alternative casino to play with.

Thanks,

ThePOGG

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Agreement

casinoraja consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

March 1, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.