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AllBritish – Account verifications and false bonus promoting

Ruling

Declined - As there is no money being contested here, this is a customer service issue and not one that an ADR would intervene in.

Read our AllBritish Casino Review.

Player's Complaint

Hello.

I submit my documents 10 days ago. Still not approved.

I got email daily from all British for deposit u can get 175 spins.

For deposit u can get 300spins.

So I want to deposit but deposit option not work.

Then I chat. The chat person told me u have to verified account to sent documents.

I sent documents now 10 days still not verified.

And I told to chat agent I have bonus and he doesnt know anything about exclusive promotions.

And the never verify documents and never want anyone to take bonuses

Always false promotion.

Read the casino review

1 Response

ThePOGG
Mar 01, 2019

Hi casinoraja - welcome to ThePOGG.com!

While I understand your frustration, if there is no money being contested this is a customer service issue and not one that an ADR would intervene in. All I can suggest is that you choose an alternative casino to play with.

Thanks,

ThePOGG

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March 1, 2019