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AllBritish – No verification

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our AllBritish Casino Review.

Player's Complaint

It's been a week since I sent my sensitive documents to allbritishcasino.com they have given me no time frame for the completion of this and blame it on covid???? Now it's been a week and they still keep sending me the same templated bs email with no update. I want my winnings. There are multiple problems with this casino from crashing games from internal servers errors every 10mins, once you have made you first withdrawl (no matter how much) you will no longer be able to withdraw from you account as its pending you cannot cancel or amend, so I won a further 2k but couldn't collect?? Shady site want answers and my money

Read the casino review

4 Responses

ThePOGG
Aug 06, 2020

Hi thedream11 - welcome to ThePOGG.com!

With the greatest of respect you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 21st of August let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

ThePOGG
Aug 21, 2020

Hi thedream11,

Are you still experiencing issues?

Thanks,

ThePOGG

ThePOGG
Aug 27, 2020

Hi thedream11,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Sep 03, 2020

Hi thedream11,

If we haven't heard from you by Friday the 11th of September I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

thedream11 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • All British
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • L&L Europe Ltd

August 6, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.