AllBritish - Withdrawal and verification
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.
Read our AllBritish Casino Review.
On Monday the 7th of September I signed up to all British casino, I won and tried to make a withdrawal. However, I was unable to do so successfully.
I called the casino and spoke to a customer service agent who advises that I needed to send in verification details in order to receive the funds (passport, bank card, 3 months statements and a letter with my address) which I did. After the casino received these documents I was then advised that the casino would like further documentation, (payslip and yet another bank statement) So I sent this in also. I spoke to customer service via live chat (which I do have a copy of the transcript) and was told that my documents was proofread and was sufficient. My account however is still not verified and my withdrawal still has not been processed.
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