AllCashBack - couldnt withdraw
Ruling
Declined - The submitting complainant never provided us with the necessary permissions to contact the operator. As such we cannot make a ruling on this issue.
Read our All Cashback Casino Review.
Player's Complaint
[EDIT]
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Hi I joined all cashback casino,it took my deposits no problem by Mastercard,I'm a uk player,then I got up to €1250 or near enough that,i went to withdraw €1100 it wouldn't let me,by there only withdrawel method wire bank transfer,i contacted live chat several times sometimes cut off/ignored,was told to try different device tried laptop,phones,everything still wouldn't let me,i didn't accept any of there bonuses and in doing so no bonuses giving.so they cant make that excuse,i have a screenshot of my balance all withdrawel details in and the withdrawel amount not letting me.thanks if you could get back to me,I contacted them asking for deposits back they said no,told them do you know how damaging it will be to there company with my screenshot,live chat didn't care said remembered me from yesterday and even said he knows how damaging will be to company when put posts up.can you help,the screenshot is me showing the 1100 euros not withdrawing doubt that i would get that back even though thats what i was trying to withdraw,but my deposits id like backat least.dont know if this casino should be accepting uk players.
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Hi asbode - welcome to ThePOGG.com!
As a UK citizen you should only be playing with operators that hold a UKGC license. AllCashBack Casino do not hold a UKGC license and as such are breaking UK law by accepting your custom.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Before we go any further I need you to confirm that you give your permission for us to share your personal information with:
- AllCashBack Casino
- Tall Mountain Limited
Thanks,
ThePOGG