Always Vegas - Casino has cancelled withdrawal from bonus
Ruling
Found for the Casino - This player appears to have claimed multiple No Deposit Bonuses which is prohibited in Always Vegas terms.
Read our Always Vegas Casino Review.
Player's Complaint
I'm an active "deposit user" of AlwaysVegas here is the email and transaction
Dear [EDIT],
Transaction details:
Transaction ID: [EDIT]
Amount: 25
Timestamp: 2018-05-30 13:59:11
After that i've received an email from account manager saying i had a bonus with a max. withdrawal of USD100, after achieving those winnings i asked withdrawal
Transaction details:
Transaction ID: [EDIT]
Amount: 100
Timestamp: 2018-06-06 11:30:58
And they replied they won't pay that and winnings were voided because i had a previous bonus active wich was not true and also i had deposited in between.
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Hi nikrocker - welcome to ThePOGG.com!
Can you please forward on the communication you've had with the operator regarding this issue to [email protected]?
Thanks,
ThePOGG