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Amunra - No Cashout

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Amunra Casino Review.

Player's Complaint

I didnt get my money since the 28.th of April. The Support told me it will only take 3 days, today they told me i will get my money at 04.05.2021. And they dont know if i have to verify my account. So maybe i will get an email that i have to verify my account at the 04.05.2021 and they will hold back my money again. Its absolutely disgusting.

Read the casino review

4 Responses

User icon
thepogg
May 1, 2021

Hi FloggersLife - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 15th of May let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
thepogg
May 16, 2021

Hi FloggersLife,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
thepogg
May 23, 2021

Hi FloggersLife,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
May 29, 2021

Hi FloggersLife,

If we haven't heard from you by Friday the 11th of June I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

FloggersLife consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Amunra Casino
  • Malta Gaming Authority
  • N1 Interactive Ltd

April 30, 2021

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