Android Phone

iPad

iPhone

Android Tablet

Windows

Euro

Polish Zloty

Russian Ruble

Swedish Krona

Amatic

Betsoft

BGAMING

Endorphina

Genesis Gaming

Habanero

iSoftBet

Microgaming

MrSlotty

NetEnt

Playtech

Pragmatic Play

Rabcat

Yggdrasil Gaming

Roulette

Curacao

Argo Casino

Maestro

Master Card

Moneta

Skrill

Swedbank

VISA

Visa Electron

Webmoney

Yandex

Chat

Email

Hi maga - welcome back!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Hi maga,

My understanding from speaking to the operator is that there are restrictions on some of the deposit methods you have previously used being used for withdrawals in your country of residence.

To process your withdrawal via Visa requires a minimum deposit to be made by the payment method first (this is standard across the industry), but there are some security issues regarding your card and the payment processor. The operator are currently trying to resolve these with the payment processor to allow you to make this deposit, to allow you to make your withdrawal.

Thanks,

ThePOGG

I ask you not to close our dispute until I will be able to get my withdrawal. I also ask the operator to inform me when the problem will be resolved.

Hello. What should I do to get my winning?

Hi Maga,

The operator informs us that they have been working with you to try and resolve the situation but that you have refused to cooperate with their most recent request (that being that you open a Neteller Virtual Card and make a minimum deposit to allow them to pay you. Is that correct?

Thanks,

ThePOGG

Hello, The pogg. First, the casino has not contacted me since 09.11.2019. They did not ask to open the Neteller Virtual Card. They asked me to link a bank card. I made it. My withdrawal to bank card was denied. It 's the first time I 've heard about Neteller.

Second, I 'm uncomfortable making a Neteller account. I 'll have to pay a huge fee to get my money. I provided my bank card for the withdrawal and provided Skrill account. These are the most common methods of deposit and withdrawal. Why can 't I get my money?

Hi Maga,

I appreciate your frustration. However, using Neteller ourselves I would contest the claim of 'huge fee[s]' to get your money. That simply is not an accurate reflection of the charges involved in using Neteller, most of which are born by the operator.

Moving on this operator is not able to make Skrill payments to players in your jurisdiction. To process payments to a new Visa card or Neteller account you need to make a deposit via this method first. As you have not made a deposit via your Visa card they have been unable to process your withdrawal via this method. Hence suggesting Neteller as an alternative.

Thanks,

ThePOGG

Hi Maga,

Have you made a minimum deposit to activate an alternative payment method?

Thanks,

ThePOGG

Hi Maga,

I'm following-up on the above?

Thanks,

ThePOGG

Hi, I 'm opening my Neteller account. Now in many countries on quarantine. Neteller Support has reduced the number of employees, so my verification is slow. I ask you to wait. I also ask you to notify Argo casino of my difficulties. Perhaps in difficult conditions they will make an exception for me and I will be able to get money on Skrill. It is possible?

I created a Neteller account, requested a withdrawal from the casino to Neteller account. But my conclusion was cancelled by the casino.

Hi Maga,

Have you made a minimum deposit via Neteller?

Thanks,

ThePOGG

I get my money on Skrill account. Thank you for help. You can close my complaint

Hi Maga,

Thanks for letting us know - it is appreciated!

ThePOGG

Both the submitting complainant and Argo Casino have informed us that this issue has been resolved and the player has received their funds.

Hello. I have a conflict with ArgoCasino. 07.06.2019 I made a deposit in ArgoCasino by payment system Skrill. I played with my deposit and wanted to get the money. I requested a withdrawal and passed verification. Argocasino informed me that I could not withdraw the money to Skrill. They said I have to provide another payment system. I addressed to Skrill company, they responded that Argoсasino had no restrictions. They can accept and pay the funds. After, I made a bank card to make an extra deposit and get the money. But I can 't make a deposit. The operator at the casino said the bank placed restrictions on my card. But that 's not true. I called the bank to clarify it. I 'm asking you to solve my problem and withdraw my money to Skrill.

Argo - The problems with withdrawing funds from the casino

To submit an online gambling complaint, register a new account or log in.

Create account

Log in

Got a complaint about a gambling site?

Casino Review Site Logo

Log out

Account

Title

Complaint Details

Posted By

Disputed amount

Date raised

Date closed

Player’s Complaint

To protect the privacy of our users, all personally identifiable information has been redacted. If you see anything we've missed contact us at complaints@casinoreviews.com.

Player's Complaint

Player Complaint Responses

Complaint Title

This complaint may have been archived. If you are looking for information about your complaint, please contact us at complaints@casinoreviews.com

This link is no longer valid

Dynamic Single Complaint 

Default

IGT DE

All British Casino UK

Playtech ZA

Bank Transfer CA

Online Casinos UK

Cookie Policy DE

PayPal

Neteller UK

Spin Casino

ecoPayz IE

King Billy Casino CA

Free Spins IN

Casinos en vivo PE

Terms of Use DE

Mirax Casino CA

Oasis Poker

Hellspin Casino NZ

Roulette ZA

Rizk Casino IE

Bonos de Casino

ecoPayz UK

Live Casinos AT

IGT NZ

Yabby Casino IE

Casinos Online CL

Condiciones de uso MX

Dave Ellefson - Founding member of Megadeth

African Grand ZA

GrandWin Casino

Mirax 

Bank Transfer ZA

Guts Casino CA

Ken Smith Blackjack Tournament Expert

Diamond7 Casino 

Casino Games IN

Visa CA

bCasino.co.uk – A UK licensed operator with ties to the black market?

New Casinos IN

21Prive Casino

Queen Vegas NZ

All Complaints

Visa ZA

King Billy Casino

Skrill CA

PayPal NZ

500 Deposit NZ

32Red Casino

Paysafecard DE

Responsible Gambling IN

Casino War

21Red Casino

Game Providers UK

Qbet Casino

ecoPayz CH

Quickfire

Zahlungsmethoden CH

Ruleta CO

Betway Casino NZ

888 Casino

PayPal IE

Arctic Casino NZ

JackpotCity Casino Ontario

Responsible Gambling UK

Aristocrat

Microgaming DE

888 Casino CA

Grosvenor Casino

100 Deposit NZ

Online Casinos IE

Mirax NZ

Starda Casino IN

Casumo Casino Ontario

Bank Transfer IN

Wazamba Casino CA

Betsson CO

Baccarat CA

Vegas Crest NZ

Red Stag Casino IE

Live Casinos NZ

Casumo Casino NZ

KingdomAce Casino

Mobile Casinos

CasinoLuck

Dinero real

Blackjack MX

Playtech DE

Visa IN

SlotsMagic Casino NZ

Bizzo Casino CL

Craps UK

Boku ZA

WSM Casino CA

888 Casino Ontario

Slots UK

Cobra Casino NZ

JackpotCity Casino IE

Cobber Casino AT

Política de privacidad MX

Whistleblowing Policy

Baccarat IE

Casino4u AT

Juegos de Casino CO

Casino Classic NZ

Casino Bonus AT

VIP Casinos CH

Contacta con nosotros CL

Ultra Casino NZ

Royal Panda Casino

Bally ZA

Wildz Casino Ontario

Neue Casinos DE

Bitcoin AT

Best Payout casinos NZ

Dinero real MX

Jackpot Village Casino

Villento Casino

Wazamba Casino

Zaza Casino

Interac 

Playtech CA

Fresh Casino

Casino Games ZA

Spielautomaten CH

Fresh Casino IN