Found for the Player - The player has not been paid by Atlantic Casino Club and the operator has been non-responsive to any efforts we've made to communicate with them or resolve this issue.
Read our Atlantic Casino Club Review.
The casino in question is Atlantic Casino Club (I chose Euromoon from your menu as they are the same people and I could not see Atlantic Casino Club on your list).
I won some money and made a 300 euro withdrawal on September 9th. While it has been in "pending manual" mode I made a further deposit on the 11th for 1000 euros. I was lucky enough to gamble this balance up to 4900 euros. There were no bonuses involved and I was careful not to exceed any of their max bet rules.
I haven't requested a second withdrawal yet as I wanted to clear the first 300 euros withdrawal first. Call me paranoid, but I did not want to mix the 2 balances in case of any unforeseen complications.
I have been pestering the casino about the withdrawal for many weeks and have been told various things since mid September. I have no reason to suggest they were not true. So far there have been technical issues with Skrill, Payments department away, no one here who can deal with your request today etc. I was advised to play more if I wanted faster withdrawals. I pointed out that since I requested the original 300 withdrawal I had in fact deposited 1000 euros more and played further. Didn't seem to help.
I like this casino and if they sort out these withdrawals I will be more than happy to continue to play there and endorse them. But it is taking a very long time.
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Atlantic Casino Club - No payment after many many weeks
Posted by lh24
October 18, 2015
lh24 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
October 18, 2015