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AU Slots - Non deposit

Ruling

Found for the Player - Despite our repeated efforts to contact AUSlots Casino to discuss this issue the operator has refused to discuss this issue.

Read our AUSlots Casino Review.

Player's Complaint

I deposited 3 times on the same day, one after the other.

I have not received the funds into my account nor have they been put back into my bank account.

I have sent 3 emails and spoken to live chat on several occasions and I get no reply from the support team or finance. I want my money back please.

Read the casino review

2 Responses

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ThePOGG
April 11, 2020

Hi melpc1007 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
May 8, 2020

Hi melpc1007,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

melpc1007 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • AU Slots
  • Curacao eGaming
  • Mirage Entertainment Corporation Ltd

April 11, 2020

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