Avalon78 - Unable to withdraw
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Read our Avalon78 Casino Review.
I have been trying to withdraw my money from Avalon78 since the 6th of February. I have sent countless emails to their support desk and uploaded many, many screenshots and exports from my banking systems. However, they keep rejecting my documents with little or no guidance as to why they are rejecting the documents.
I believe the problem is that their financial system is not in order, which makes it hard for them to reconcile the documents I'm sending with the information they have. Proof of this is that in the past months I actually had to alert them twice to a deposit I made that was not registered by their system. I had to sent proof of the transaction being deducted from my bank and only then they were able to debit the amount in the casino account.
Now, when I want to withdraw money, they seem to have problems with reconciling my proof of my transactions with their internal systems. This could probably be resolved if they gave proper support. But they don't give correct or even any feedback/guidance on how to resolve the issue.
Thus, I have to resort to you to help me sort this issue with Avalon78.
As you can see, It is concerning a big amount of money. Not being able to withdraw gets me in personal financial trouble. So it would be very much appreciated if you could handle this issue with urgency.
Thanks in advance for your support on this.
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