b-Bets - Horrible Withdrawal Issues

Hi manmitp19 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Thank you for the help!

Hi manmitp19,

I've spoken to B-Bets about this issue and they inform me there were some security flags raised on your account that required further investigation but that these have now been resolved and your first instalment has been issued. Can you confirm receipt of your funds?

Thanks,

ThePOGG

Hi manmitp19,

I'm following-up on the above?

Thanks,

ThePOGG

Thanks for your help. They did indeed say that now those issues have been resolved. They sent me an email on April 29th saying the first instalment of my withdrawal will be processed over the next 2-5 business days. I have yet to receive any of the funds. It’s been 10 business days now.

I contacted them today again and they said the payment had been wired (2k of my total). They said the balance of my payment will be processed by May 20th. I once again explained I haven’t gotten anything and now they’re asking for my bank statements going back to April 28th so they can basically verify that I didn’t get it and that I’m lying I guess. When I asked for wire details but how do I even know they made the payment, they said that was confidential and were not at all helpful. I will send them my statements now and go from there.

Any help you can provide or guidance would be great. Thanks

Hi manmitp19,

Most online gambling operators use 3rd party companies to issue payments on their behalf. This means that they won't have the wire details to give you and will need your bank statements to investigate with the payment processing company why the payment hasn't been received.

Given that they have now committed to pay, I would suggest providing the requested documents and letting us know if you are still having issues.

Thanks,

ThePOGG

Hi manmitp19,

Has this issue been resolved?

Thanks,

ThePOGG

Nope. Still waiting, they said they’re investigating. But at this point I’ve got no faith in them

Just an update. Have not received anything from them yet, they keep saying their finance department is investigating. I provided my statements also. The second instalment of my withdrawal was due last week, however no word on if they’ve sent that. I sent another follow up email today. Any help you could provide would be greatly appreciated. I started this process with them 2 months ago and still can’t see an end in sight

Hi manmitp19,

Unfortunately our contact at b-Bets has stopped responding to our contacts. At this juncture I have no reasonable expectation of this changing.

Sorry we could not be of more help!

ThePOGG