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B-Bets - Kyc verification long time


Resolved - Both the submitting complainant and B-Bets have informed us that this issue has been resolved and the player has received their funds.

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Player's Complaint

I tried to verify my account. I sent all kyc documents. I opened a new bank account because the previus statement was not enough for them( name,address,Swift was not on same pages). I opened New. I thought thats fine, they asked bank card photos from front and back. IT was more Than 3 weeks ago. And no answer. I tried to contact with pc they said they Will answer,but nothing yet.

Read the casino review

3 Responses

March 5, 2020

Hi chipmonkey567 - welcome to!

I'll contact the operator and see what we can find out for you.



March 6, 2020

They have been verified now

Thanks a lot

March 6, 2020

Hi chipmonkey567,

Thanks for letting us know - it is appreciated!


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chipmonkey567 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • b-Bets
  • Malta Gaming Authority
  • Curacao eGaming
  • Condor Malta Ltd

March 5, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.