Resolved - Both the submitting complainant and B-Bets have informed us that this issue has been resolved and the player has received their funds.
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On 9 January i start to play on this casino.
I've made two deposit of 10 euro just to start.
I won 700 euros and i request withdrawal
On 12 jenuary b-bets request documents. I send all documents and from that day to today i have no news.
I contact live chat three times and they say my documents are under verification
I send two emails and no answer
Can you please help me ? is not possibile in 2020 that they take 3 weeks to see 4 jpg documents.
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cloudstr consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
January 24, 2020