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bCasino - missing information


Declined - There do not appear to be any funds in contention with this issue. As such this is not an appropriate issue for ADR review.

Read our bCasino Review.

Player's Complaint

Bcasino information on device and need to get it shown as I have had my old details sold on black market. Gtech affiliate info No one will help and my files were corrupted. Been investigating them since they withdrew winnings and now it’s out of control.

Read the casino review

3 Responses

User icon
July 27, 2020

Hi louisekennedy - welcome to!

I'mm afraid you would need to provide a clearer explanation of what the issue issue before we could provide any comment.



User icon
July 27, 2020

I won 800.00 12 months ago,but they withheld the winnings claiming I broke the t and cs. The money is not the reason I have been asking for help as I do not want it or need it now.When bcasino did this to me I started investigating the casino,infact, the more I found, the more it took over my life. I do not want to submit a complaint, I would like confidential advice as to who can help me with the information and evidence that have on these people. I was contacted by my credit score advisor to tell me that my details, have been sold on the black market. My iP. address is marked, my files were corrupted the more, I spoke out online about them.whenever I tried to get help from sites, ie: ask gamblers( I know why not) trustpilot,resolver .they would not get involved. Watchdog was emailed,never replied as my secure was being compromised by offsure leaks. Only one site informed me of things, and I then delved real so much corruption.Please, just can you point me to whom can take my files to observe what I have found on this lot that is all I ask. My I cloud will not hold what I have. My address,ip, email, name is tagged.2 of my poker sites I joined, emailed me to say they wanna close my account as I’m from Uk.There all affiliates. Plz just advise me where to go, as I shall have to pay privately undercover

User icon
July 28, 2020

Hi louisekennedy,

If there is no money in contention this is not an issue we would look into.

For the rest of your claim, you are asserting that a crime has been committed. If you actually have reasonable evidence that this has happened you should contact the police and potentially the ICO if there has been a GDPR breach.



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louisekennedy consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • bcasino
  • United Kingdom Gambling Commission
  • GS Technology Limited

July 27, 2020

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