Bella Vegas - Unfair gaming
Found for the Casino - This player has received the maximum payout they are entitled to based on the terms of the bonus that they claimed.
Read our Bella Vegas Casino Review.
I have claimed. Promo with Bella Vegas and won a rather large jacket pot but whe my coin pick was done my balance went down to 10k and being that I was stoked about winning just the 10k I didn’t say or make a big deal about winning more than I thought I was going to get. I cashed out at 15k and I was very happy with that. I claimed a promotion I met all wagering requirements and I’m not a cheater so I don’t feel I’m in the wrong for ask for what is rightfully owed to me.
Anyway I was contacted by a gal named [EDIT] saying I was only going to be paid 1k and of course I was rather upset about this and that’s when I asked about the 20k. [EDIT] then asked me to send a screenshot of my winnings and someone would contact me within 48 hours so I did that, I never recieved an email or call from anyone. The promotion I claimed said nothing about win a jackpot but you will only be paid 1k because if that was the case I would’ve never played at Bella Vegas. I also submitted a complaint with y’all and I received one email stating it was denied due to personal information then received another saying it was approved so I made a new email to submit a new complaint. Thank you for your help
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