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Bet Nox - Arbbing
Ruling
Found for the Player - Despite our repeated efforts to contact BetNox to discuss this issue we have received no response whatsoever from the operator.
Read our BetNox Review.
Player's Complaint
Good morning... I would like to complain about Bet nox casino but this casino is not on your list and it is quite famous as it is one of the casinos of Mirage Corporation NV. Below I am posting a complaint about this casino in which everything is described in detail
I have been playing at your casino for about 6 months. I didn't do well at first and I lost a bit.
Later when I made another deposit I managed to win some money, you accused me of cheating with arbitrage which is not true.
I don't know how to play arbitrage with you. I had to read what it was. I only played my bets with you, I did not place counter bets at other casinos.
In the casino, I focus on sports: football, tennis and mainly volleyball.
As for volleyball, these were point handicaps in a given set. I only played bets that I considered profitable.
I only have one account with you. I don't have many accounts. I never took any bonus. I only risked my own funds to play.
When I lost money to you and played the same as always, there were no problems with my game. But when I managed to win a certain amount of money, you accused me of cheating, which is not true.
I am asking for my deposit and winnings to be refunded in full. I won them honestly. If you think otherwise, please tell me the point of the rules that I broke.
10 Responses
Hello...thank you for your willingness to help me
I do not understand how it is possible that the casino [EDIT] and the casino continues to run its business and license to play
is it possible to publicize this matter somehow and ask for the vote of those who grant the license to this casino?
Is it possible to invite some representative of this casino here to speak on this matter and at least explain to me what I did wrong playing with them?
Hi kaczka381,
To understand how our complaint management system works please read our Complaint Guidance.
Thanks,
ThePOGG
Date – 27/08/2023
This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.
Thanks,
ThePOGG
Date – 03/09/2023
This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.
Thanks,
ThePOGG
Great... Thanks for Information
Date – 10/09/2023
This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.
Thanks,
ThePOGG
Hi kaczka381,
Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.
Sorry we could not be of further help.
ThePOGG
I understand, thank you for your help
So the casino is perfectly aware that it [EDIT] my money and doesn't even want to start any conversation.
I don't understand how the casino gets a license to continue playing if it [EDIT] its customers this way.
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Agreement
kaczka381 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- 007 Slots
- Curacao
August 17, 2023
Hi kaczka381 - welcome to ThePOGG.com!
Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
Unfortunately you have chosen to play with a group that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG