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Bet Sonic - delayed payment

Ruling

Found for the Player - As has become standard for BetSonic, despite repeated efforts to contact them about this issue we have receive no response what-so-ever.

Read our BetSonic Review.

Player's Complaint

Its been so long after I made a withdrawal request, and they told me that the withdrawal will take a maximum of two days.And now it's beyond some weeks and I write them e-mail concerning this issue and they told to send some documents and I complied and nothing has been done until now. I write them some emails and they are no longer replied and I am now worried how get my withdrawals be settled or they just want to take our moneybin that way.

Read the casino review

2 Responses

ThePOGG
June 13, 2019

Hi speed - welcome to ThePOGG.com!

Unfortunately the group you have chosen to play with are both negatively listed here and inconsistent in their approach to managing complaints submitted to this service. While we will try to contact the operator on your behalf at the appropriate junctures, the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
July 12, 2019

Hi speed,

Unfortunately after repeated efforts to contact BetSonic regarding this issue we've received no response what-so-ever. At this juncture I have no reasonable expectation of this changing.

Sorry we could not be of further help!

ThePOGG

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Agreement

SPEED consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bet Sonic
  • Curacao eGaming
  • iTains N.V.

June 13, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.