Bet Swagger - funds deducted
Ruling
Found for the Player - Despite our repeated efforts to contact Bet Swagger to discuss this issue we have received no response whatsoever from the operator.
Read our Bet Swagger Casino Review.
Player's Complaint
Absolutely livid right now.
Been a customer for 2 years, never had any issues. 2 days ago I managed to win 130k over the space of a day through sports bets and a slot game called Money Train.
I got two massive payouts from it totalling 100k, the other 30k was from sports accumilators that I got really lucky with.
Upon conformation of my winnings things started to get weird.
Responses are few and far with vague excuses, and the customer service has been awful in regards to this situation.
My account was first deducted 90k while they conducted an "investigation", and left me with 12k. I turned that into 32k. No warning, Banned From the site. At that point I was getting weak feedback with absolutely no intention of responding.
Absolute joke. Stay away. Dishonest and unfair.
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the casino review
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Hi oc1212 - welcome to ThePOGG.com!
As a UK citizen you should only be playing with operators that hold a UKGC license. Bet Swagger do not hold a UKGC license and as such are breaking UK law by accepting your custom.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG