Declined - This player's complaint is already being reviewed by BetVictor's designated ADR IBAS. As a fellow ADR we have to defer the complaint to them.
Read our BetVictor Casino Review.
I had 6000 in my account, but they just closed it.
In response to our recent enquiries regarding your BetVictor account, we would like to advise you that your account with us has been permanently closed following our investigation into your activities on our site.
BetVictor reserves the right to suspend or close your account at any time and for any reason, included but not limited to the circumstances set out in Section 11 of the Terms and Conditions.
Following our decision:
• No activity shall be permitted (including deposits, withdrawals, betting or gaming)
• No bonuses or contingent winnings will be credited to your Account
BetVictor reserves the right to withhold the funds in your account from you where we suspect you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site, including where we suspect the account has been linked with Prohibited or Fraudulent Practises or Dishonest activity.
Should you wish to make a complaint regarding this decision please refer to our Complaints and Disputes procedure as set out in Section 18 of the Terms and Conditions.
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riverhen consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
May 5, 2017