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Bet2U - Delayed withdrawal
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Player's Complaint
I have made a withdrawal request on the 28th of May and i still haven't heard back. I have completed all the verifications necessary before.
4 Responses
Hi pmhp,
Are you still experiencing issues?
Thanks,
ThePOGG
Hi pmhp,
I'm following-up on the above?
Thanks,
ThePOGG
Hi pmhp,
If we haven't heard from you by Friday the 14th of July we will assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
pmhp consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Any involved parties
June 7, 2023
Hi pmhp - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 16th of June let us know and we'll contact the operator on your behalf.
Thanks,
ThePOGG