BetAMo - Assuming a Bonus-Term Violation
Found for the Casino - This player has used a bonus buy feature that exceeded the maximum allowed bet term while playing with a bonus.
Read our Betamo Casino Review.
i made a second deposit on December 09, 2019 11:49:04. I was given a 2nd-deposit bonus worth 150€. During the 9th and 10th of December i bought bonus-games for "Sweet Bonanza" worth 40€ (the prize for a single bet was 0,40€).
On 11th December the casino confiscated my winnings accusing me for violating the bonus-terms. Reason: it is not allowed, to place a bet higher than 5€.
I'm not aware of any guilt, because a bonus-buy is not(!) forbidden in the Bonus-Terms of the casino. And the single bet size for this bonus-buy is 0,40€, so i'm also not aware of any guilt.
I already talked to the support, but they didn't change their point-of-view.
So i'm contacting you for help.
Read the casino review
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