Betamo - complaint

Hi miszo88 - welcome to ThePOGG.com!

This is an English language service. Please use a translation service and ensure that your communications are in English.

We may be able to review this but you would need to provide details of what happened.

Thanks,

ThePOGG

So the whole thing is this. in the attachment I am sending you the history of the plants. At the beginning, the casino completely confiscated my winnings because they found that I violated the rules and the active bonus tournament I was playing on a larger bet than is in the regulations ... the file I am sending has the exact history of the game ... page 386 quotes: 49259587 Chronos Joker PLN 11351.33 72226.33 125.00 61000.00 34731 [EDIT] 2019-12-02 23: 57: 31.356 2019-12-02 23: 57: 36.363 and here on page 282 I had an active tournament voucher ... greetings

Hi miszo88,

I'm unclear as to what your issue is here? Are you saying you did not place the violating bets?

Thanks,

ThePOGG

the point is that betamo claimed that I broke the tournament bonus rules and that they confiscated my money ... But the win was from my money and not from the bonus party ... so they cheated me with betamo and they deceived me by paying a much lower amount ...

And now, writing to the betamo support I have no response from them ...

???? is there any interest in my case ??

Hi miszo88,

Was this "tournament bonus" a deposit bonus?

Thanks,

ThePOGG

I don't remember that very much at the moment .... Because I don't have access to my account on the betamo website ...

But what's the difference ??

since the win fell far after this bonus :-)

greetings

Hello

Could I know if the case is going anyway ??

??

Hi miszo88,

This issue has already been reviewed by this service and you have been paid everything you are entitled to - https://thepogg.com/complaint/betamo-they-took-the-winnings-from-the-money/.

Please do not submit this complaint again.

ThePOGG