Betamo - Confiscated winnings
Found for the Casino - This player has deposited via a payment account they don't own. This practice is prohibited by terms and conditions.
Read our Betamo Casino Review.
Hi, I always play with my wife regardless if it's my account or hers, my card or hers and we played also last weekend. I've tried to open one account to your website, but apparently I've used my email on the user name field and now it's blocked so I'm submitting this form with my wife's email.
The last 2 deposits were from my wife's credit card and there was no problem to add money even though the casino account was on my name.
There was no information, no pop-up window to alert us that we cannot use a card that was not matching with my first name.
They let me put money and play many times and when I wanted to withdraw, the accused me of fraud, blocked my account and confiscated the winnings.
There were many tickets open, many email communication and I still don't understand why it's our fault if they don't inform people and block these deposits? How we supposed to know that?
Please help us and assist on these tickets #X8N32 or #H09OM we don't know anymore which one is open.
We also don't know who else to contact anymore, they're accusing us of fraud when we only wanted to withdraw just a part of what we've played so far; there were actually no winning if you compare the amount with all our deposits.
We've also contacted MGA and they advised us to go further with you. To verify, you can contact [EDIT].
the casino review
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