Betamo - Dont allow to cashout

Hi saieres23 - welcome to ThePOGG.com!

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If you have any questions about the above, let me know.

Specifically what reason did the operator give for declining your withdrawal?

Thanks,

ThePOGG

Operator (Betamo) dont give any real reason, why I cant make cashout. They say I must verify my account. But I done this before with my first cashout. (There was all good). When I ask why I must verify again, they cant give answer. After they say its problem on my side, I must contact my bank. After, they say I must go to casino like incognito, after they say to try later. But nothink change till now. They also close some cadhout posibilities, like Trust (method with who I make deposits before). They live only bank transfer as a available method for cashout. I have a lot screenshots and chats with Betamo what I can show for you.

Hi saieres23,

Account verification is a evolving process, not one stop and done. Have you complied with all verification requests?

Thanks,

ThePOGG

Yes, all what they ask, I done. Adress, bank account ID, ID with selfie. They asked all this second time. I done this but when I try to cashout, there shows on screen "user has access limiet". This mean they block possibilitie for cashout.

Hi saieres23,

What reason has the operator given you for declining your withdrawal?

Thanks,

ThePOGG

I ask but they dont give answer for this. They just say, we will send this case to relevant departmen. They say it one week ago, I ask today where is the problem. They again say, we will send this case to relevant departmen. But no any answers in one week from this departament.

Please delete my complain. I go to telete my account in Betamo.