BetAMo - Joint bank account
Ruling
Found for the Casino - This player has deposited via a payment method in someone else's name, in breach of terms and conditions. As such there is nothing we can do to help them.
Read our Betamo Casino Review.
Player's Complaint
because I have transferred money with my husband's bankaccaunt they have blocked my account. I transferred 900 euros and won 10500. Together with my husband, we have control over the bank account. Because my name was not on the photo of the bank account they blocked it. I created an online account today and it does contain my name and the bank statements to the casino. I hope you can help me with this.
Read
the casino review
9 Responses
Leave a Reply
You must be
logged in
to post a comment.
Hi koenpus - welcome to ThePOGG.com! Please ensure you have read our Complaint Guidance to ensure that fully understand how our complaint management process functions.
As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now. You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/
To summarise.
– Use of this service does not preclude your seeking redress through court proceedings .
– This service is free to use for both the complainant and operator. – At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).
– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.
If you have any questions about the above, let me know. Was your name on the bank account at the time you made the deposit?
Thanks,
ThePOGG