– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Betamo - No bank transfer for withdrawals


Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Betamo Casino Review.

Player's Complaint

I have money I want to withdraw but for the past 2 weeks there has been no bank transfer option available. Customer service hasn't told me if it will b back or when and just recommended using other withdrawal methods which I have told them I can't use due to only having a Mastercard. If bank transfer isn't going to be available I want to close my account but how will I empty my account?

Read the casino review

3 Responses

User icon
June 5, 2021

Hi essexgirl - welcome to

Please ensure you have read our Complaint Guidance to ensure that fully understand how our complaint management process functions.

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – and the terms of use for our complaint service here -

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

I'll contact the operator and see what we can find out for you.



User icon
June 7, 2021

Update. They converted my currency to Euro so that I was able to withdraw my winnings via nettler but I would still like to know when bank transfer for nzd is coming back or why it just got taken away with no warning to players.

User icon
June 12, 2021

Hi essexgirl,

Thanks for letting us know.

As to your other question - only the operator could answer this.


Leave a Reply

You must be logged in to post a comment.


essexgirl consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetAmo
  • Malta Gaming Authority
  • N1 Interactive Ltd

June 3, 2021

United States country flag