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BetAT - casino closed my account with security reasons..‏


Found for the Casino - As there's no money at stake in the management of this complaint there is no grounds for us to take the issue the BETAT. The operator is within their rights to deny service to any individual for any reason that is non-discriminator. We can't force the operator to accept a player.

Read our BETAT Casino Review.

Player's Complaint


BetAT closed my account with security reasons. But i dont understand what that means.. I didn't make multiple accounts on BetAT. I've deposit and played alot on this casino. I've Neteller account page that shows deposit 50,- euro and 38.84,- euro in 2015. But yea, please tell me what happens. I appreciate it. It was suddenly happening to me that i couldn't login because account is closed by security reason. Can u guys help me what is wrong?

Thanks in advanced.

Best regards,


BetAT account: [EDIT]

Read the casino review

2 Responses

User icon
April 25, 2016

Hi XiejeNL,

Reading your complaint I can see that you've PREVIOUSLY made deposits at BETAT casino, but was there actually money in your account at the time they closed your account that has not been paid?



User icon
April 25, 2016

Hi XiejeNL,

If there's no money actually in your account there really isn't anything for us to take to the operator here.

BETAT are a private business and as a private business they have the right to decline to accept custom from any individual for any reason that's non-discriminatory. We can't and won't pressurise an operator to accept your play if they've determined that you're not a desirable player. Further to this, as your account's been closed for 'security' reasons, it's highly unlikely that any information the operator may share with us could be communicated to you.

Sorry but there's not really anything we can do to assist you in this instance.


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XiejeNL consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

April 25, 2016

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