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BetBright Affiliates - Unpaid commission

Ruling

Resolved - A late payment issue with BetBright Affiliates has been resolved and this affiliate has now confirmed receipt of their funds.

Read our BetBright Affiliate Program Review.

Player's Complaint

OK, had a Betbright affs account for a couple of years, didn't promote after one month or two when I realised they had NCO. Recently they got in touch back in March and asked me to reinstate them and waived the NCO. Got some earnings in April and wasn't paid by end of May. Got in touch and was told I'd need to submit invoice (before, they paid me automatically).

Submitted invoice end of May and still never got paid in June. Numerous Skype conversations, was told on June 29 'It will be going out next week'. Of course, now it's 10 July and it hasn't been paid. Another Skype today after I told them I'd be removing links/redirecting and apparently they 'lost' the invoice!!! I think their rep on Skype seems kosher but the situation is unsatisfactory and I cannot work on such unreliable payments and broken pledges.

Regards [EDIT]

Read the casino review

6 Responses

User icon
ThePOGG
July 11, 2018

Hi dunover - welcome back!

We'll contact the program and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
July 13, 2018

Hi dunover,

BetBright Affiliates inform us that your payment should be processed in the next few days. Could you please confirm when you receive your funds?

Thanks,

ThePOGG

User icon
dunover
July 13, 2018

Yes, please excuse my cynicism here but I can show you privately several Skype exchanges going back 6 weeks all saying the same thing. Upon submitting the invoice 21 May I was told payments are processed around or by 30 days. Never happened. Skyped 25 June was told back on the 29 June ' it will be going out next week'. Needless to say it didn't. Skyped again this week was told they'd 'lost the invoice' but he'd re-sent it to payments and it would be paid Thursday (yesterday) and naturally it wasn't. So I have had a litany of BS from this lot to date and they're (in my opinion) either totally incompetent or don't have the funds. Maybe it will actually be 4th. time lucky and of course I shall confirm if that's the case. Thanks [EDIT]

User icon
ThePOGG
July 18, 2018

Hi dunover,

BetBright Affiliates inform me that they've issued payment. Can you confirm when you receive?

Thanks,

ThePOGG

User icon
dunover
July 22, 2018

It was received last week whilst I was in Amsterdam so apologies for delay in responding. Thanks, all resolved D

User icon
ThePOGG
July 23, 2018

Hi dunover,

No worries - thanks for letting us know!!

ThePOGG

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dunover consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

July 11, 2018

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