Found for the Casino - Having reviewed all the communications between the player and BetBright our opinion is that BetBright have enforced the exclusion at the correct time.
Dispute that they failed me in responsible gambling. As to myself ringing up constantly from day one calling the company a con. And rigged and that I'm stressed etc. I put in 2800 in the very first day of playing with them and multiple deposits like 10 plus and after each deposit I rang them going crazy. And not once asked had problem. Then I deposit on another day a further 700 roughly then the following day a guy called [EDIT] took over my account VIP level up grade I guess we had numerous exchanges and bonuses and me going mental sending multiple emails a day. I put in official complaint and they admitted failing me in responsible gambling and gave me back money from 10th of May till now which was 2790 pounds but I do not believe this is fair as I should get money back before [EDIT] took over. I constantly still contacted them before he took over. so how is that fair to get some when no different from my very first deposit
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BetBright - failed me in responsible gambling
Posted by smash2323
June 27, 2017
smash2323 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
June 27, 2017