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BetChan - All payments made on this account, werent done by me but by my underage brother (15years old)

Ruling

Declined - Complaints related to identity theft/fraud are beyond the remit of this service and need to be managed by the payment provider and police.

Read our Betchan Casino Review.

Player's Complaint

Hello my name is [EDIT], i just found out my underage sister (16 years old) use my ID, to make a an account on this gambling site. She went on a massive spending spree today and yesterday 11-12 and 10-12. The first transactions a week before went unnoticed by me, but today i found out. I have nothing to with this account. Due to the fact me and my little sister are very close she knows my codes and passwords to my bankaccount (biggest mistake i ever made). She stole a crazy amount of money from me, and nothing stopped her from wasting all that money. My little sister is not the card holder and also didnt withdrew anything. Im seeking some form of compensatinon. Im a 21 year old student. And my parents arnt around anymore. This money was for college. My little brother fucked me over. I also find it unaccaptable that hes able to make an account with someone else ID? ISNT THERE SOME SORT OF CHECK UP?

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1 Responses

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ThePOGG
December 12, 2020

Hi janniek123 - welcome to ThePOGG.com!

Unfortunately there is nothing we can do to help you in this instance. As explained in our Complaints FAQs we do not pursue claims relating to unauthorised payments. You need to contact your payment provider and/or local law enforcement to review this type of claim.

Sorry we cannot be of further help.

ThePOGG

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Agreement

Janniek123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetChan
  • N1 Interactive Ltd

December 12, 2020

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