BetChan - Breach of self exclusion policy
Resolved - The submitting player has become non-responsive to our requests for additional information. As such we assume they've managed to resolve this issue on their own.
Read our BetChan Casino Review.
October 1, 2018 I informed lavadome.com that I have a gambling addiction and was told that I would be excluded from all N1 Interactive Ltd subsequent brands.
In the chat I stated my full name, phone number and my yahoo email address as well.
I wanted to make sure that they gained access to everything about me, in order for them to fully exclude, block and prevent me from gambling any further.
June 15, 2019 I had a relapse and managed to access betchan.com -using the same yahoo email I clearly stated when I informed them about my gambling addiction.
Long story short I lost 900€
To conclude Betchan Casino is N1 Interactive Ltd subsequent brand operating under the same license as lavadome.com was doing at the time.
@Betchan Casino Responsibly Gaming
*Self -exclusion means that you will be barred from play at all online casinos under the participating license.
They have failed to do so and when I brought the matter to their attention, Betchan Casino simply refused to honor their commitment.
the casino review
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