Betchan - Software Glitch - Abnormal behavior of Roulette and li e Video
Ruling
Found for the Casino - This player is accusing the operator of cheating but has failed to provide any supporting evidence to validate their claim.
Read our Betchan Casino Review.
Player's Complaint
I have observed following things while playing the roulette.
- abnormal behavior of roulette
- Suddenly video is paused and resumed once the ball is landed
- Bets are not accepted at the right moment.
- Somerimes Betting times will be closed in very short time.
- Ball is landing in such a way that someone is controlling it on the wheel.
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Hi mot77 - welcome to ThePOGG.com!
As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.
You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/
To summarise.
– Use of this service does not preclude your seeking redress through court proceedings .
– This service is free to use for both the complainant and operator.
– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).
– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.
If you have any questions about the above, let me know.
You are making some very serious claims. What evidence do you have to support these claims?
The contested balance - is this figure derived from rounds where you can demonstrate that an error has occurred? Or is it simply all of your losses?
Thanks,
ThePOGG