Betcoin - Services provided
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Player's Complaint
Hello, being in holland, I am a resident of ukraine. Registered on betcoin.ag. And I used the services of the site in Holland. I played fair. After I won, I requested a withdrawal. Next, betcoin.ag asked for the documents that I sent for online verification. Then my account was blocked. Funds are frozen. Betcoin.ag stopped responding to email. When I start the chat, they immediately close it. I want you to figure it out. Since this money is vital to me. Have a nice day!
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Hi sayanato9 - welcome to ThePOGG.com!
Which country did your register your account to? Which country did you play from? When providing ID, which address did your Proof of Address show?
Thanks,
ThePOGG