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Betcoin - Services provided

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Betcoin Review.

Player's Complaint

Hello, being in holland, I am a resident of ukraine. Registered on betcoin.ag. And I used the services of the site in Holland. I played fair. After I won, I requested a withdrawal. Next, betcoin.ag asked for the documents that I sent for online verification. Then my account was blocked. Funds are frozen. Betcoin.ag stopped responding to email. When I start the chat, they immediately close it. I want you to figure it out. Since this money is vital to me. Have a nice day!

Read the casino review

4 Responses

User icon
thepogg
June 13, 2021

Hi sayanato9 - welcome to ThePOGG.com!

Which country did your register your account to? Which country did you play from? When providing ID, which address did your Proof of Address show?

Thanks,

ThePOGG

User icon
thepogg
June 20, 2021

Hi sayanato9,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
June 27, 2021

Hi sayanato9,

If we haven't heard from you by Friday the 9th of July I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

User icon
guigui777
July 27, 2021

Hello, i have question for me withdraw on site Betcoin.ag. Thanks you for help

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Agreement

sayanato9 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetCoin.ag
  • Curacao
  • Global Limited Holding EOOD

June 3, 2021

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