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Betfair - Account Closure


Found for the Casino - Betfair are a private company and as such they have the right to decline any customer they want for any reason that is non-discriminatory in nature. There's nothing we can do for this player.

Read our Betfair Casino Review.

Player's Complaint

How was my account closed I have been using Betfair for ages now. I login into my old account at [EDIT] and Betfair said my account is closed I new to open a new account. I went forward and Betfair opened a new account for me. Despite my deposit was not deposited into my new account. Within a day the new account [EDIT] was closed based on business ground. Which business ground, I didn’t used my account for any illegal activities so I truly find this absurd despite being a Betfair customer for ages.

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1 Responses

June 4, 2018

Hi mavessien - welcome to!

Unfortunately there's not going to be anything we can do to help you with this issue. Betfair are a private company and as such have the result to decline any customer for any reason that is non-discriminatory. As such Betfair are entirely entitled to refuse your custom.

Sorry we could not be of more help!


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mavessien consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

June 4, 2018

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.