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Betfair - Account Closure

Ruling

Found for the Casino - Betfair are a private company and as such they have the right to decline any customer they want for any reason that is non-discriminatory in nature. There's nothing we can do for this player.

Read our Betfair Casino Review.

Player's Complaint

How was my account closed I have been using Betfair for ages now. I login into my old account at [EDIT] and Betfair said my account is closed I new to open a new account. I went forward and Betfair opened a new account for me. Despite my deposit was not deposited into my new account. Within a day the new account [EDIT] was closed based on business ground. Which business ground, I didn’t used my account for any illegal activities so I truly find this absurd despite being a Betfair customer for ages.

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1 Responses

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ThePOGG
June 4, 2018

Hi mavessien - welcome to ThePOGG.com!

Unfortunately there's not going to be anything we can do to help you with this issue. Betfair are a private company and as such have the result to decline any customer for any reason that is non-discriminatory. As such Betfair are entirely entitled to refuse your custom.

Sorry we could not be of more help!

ThePOGG

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mavessien consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

June 4, 2018

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