Betfair - close my account with 1999EUR without explaining the reasons
Ruling
Found for the Player - Despite our repeated efforts to contact Betfair to discuss this issue we have received no response whatsoever from the operator.
Read our Betfair Casino Review.
Player's Complaint
For a long time I played in this casino, there was never any problem, and once after making bets I put money for withdrawal, the money didn’t come longer than usual, I began to write in chat and mail, the answers were standard and the same, their essence is that my account is closed, the money is withheld, no one has yet explained to me, it’s been almost 3 weeks, I’m in shock and I don’t know what to do, please help, because that’s all the money I have...
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Hi denis777 - welcome to ThePOGG.com!
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG