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Betfair – doesn`t want to pay me


Resolved - This player has become non-responsive to our requests for additional information. As such we assume that they've managed to resolve their issue on their own.

Read our Betfair Casino Review.

Player's Complaint

I won 1300 on Betfair, sent them documents, but they have closed my account. How can I get my money?

Read the casino review

4 Responses

Jul 14, 2019

Hi chemistry986 - welcome to ThePOGG.com!

Before we go any further, what reason have Betfair given you for non-payment?



Jul 23, 2019

Hi chemistry986,

I'm following-up on the above?



Jul 30, 2019

Hi chemistry986,

I'm following-up on the above again?



Aug 06, 2019

Hi chemistry986,

If we have not heard from you by Friday the 16th of August I'll assume you no longer need out assistance with this matter and close this complaint.



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chemistry986 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Betfair
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • TSE (Gibraltar) LP

July 13, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.