Betfair - Failure of protection
Ruling
Declined - The UKGC have not given clear guidance regarding how operator mergers are to be managed with respect to self exclusions. The regulator needs to review this case.
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Player's Complaint
Life self exclusion from paddypower/ also self excluded from betfair previously.... yet Still let me bet.... even made me a VIP.
Self excluded from games/casino.... let me play roulette etc through bingo site.
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Hi desger123 - welcome to ThePOGG.com!
You're going to need to provide a lot more detail about what has happened here and why you feel you've been wronged before we could do anything to help you.
Thanks,
ThePOGG