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Betfair - no paying
Ruling
Found for the Player - Despite our repeated efforts to contact Betfair to discuss this issue we have received no response whatsoever from the operator.
Read our Betfair Casino Review.
Player's Complaint
I won this money on the slots on the 13th March 2020. I have sent them all the documents that they asked for straight away and yet they are still not sending me my money. Whenever I speak to them they give no explanation as to why they are not sending it only that I have to wait. I think nearly 3 weeks is long enough to do whatever checks they need to do.
2 Responses
Hi golfer,
Unfortunately the operator have informed us that they will not discuss this complaint with our service.
All we can suggest at this is that you contact the operator's ADR eCORA. Alternatively, if you wish to consider legal action you could contact GreenTableLegal.com who we understand offer a no win, no fee service that specialises on the remote gambling market.
Sorry we could not be of more help!
ThePOGG
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Agreement
Golfer consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Betfair
- Malta Gaming Authority
- United Kingdom Gambling Commission
- TSE (Gibraltar) LP
April 2, 2020
Hi golfer - welcome to ThePOGG.com!
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG