ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

Privacy Policy
We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Betfair - no paying

Ruling

Found for the Player - Despite our repeated efforts to contact Betfair to discuss this issue we have received no response whatsoever from the operator.

Read our Betfair Casino Review.

Player's Complaint

I won this money on the slots on the 13th March 2020. I have sent them all the documents that they asked for straight away and yet they are still not sending me my money. Whenever I speak to them they give no explanation as to why they are not sending it only that I have to wait. I think nearly 3 weeks is long enough to do whatever checks they need to do.

Read the casino review

2 Responses

User icon
ThePOGG
April 2, 2020

Hi golfer - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
April 25, 2020

Hi golfer,

Unfortunately the operator have informed us that they will not discuss this complaint with our service.

All we can suggest at this is that you contact the operator's ADR eCORA. Alternatively, if you wish to consider legal action you could contact GreenTableLegal.com who we understand offer a no win, no fee service that specialises on the remote gambling market.

Sorry we could not be of more help!

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Recommended Casinos

High Roller Casinos

Agreement

Golfer consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Betfair
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • TSE (Gibraltar) LP

April 2, 2020

United States country flag