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Betfair - non-payment

Ruling

Found for the Player - Despite our repeated efforts to contact Betfair to discuss this issue we have received no response whatsoever from the operator.

Read our Betfair Casino Review.

Player's Complaint

Hi there I had my account closed just before Christmas and been trying to get my account and money back and they won't give me an explanation on why there closed my account [EDIT] can you help thanks

Read the casino review

2 Responses

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ThePOGG
January 22, 2020

Hi loganb2514 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
February 21, 2020

Hi loganb2514, Unfortunately Betfair have informed us that they will not discuss this complaint with our service. All we can suggest at this is that you contact the operator's ADR eCORA. Sorry we could not be of more help! ThePOGG

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Agreement

Loganb2514 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Betfair
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • TSE (Gibraltar) LP

January 22, 2020

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