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BetHard – Problematic gambler


Found for the Casino - If you do not tell the operator that you are closing your account due to gambling addiction, the closure will not be treated as a self-exclusion.

Read our Bethard Casino Review.

Player's Complaint

I am a problematic gambler and was self excluded from online gambling last year. I was allowed to deposit the money and play at bethard, playamo and betsafe before and after the verification process. I lied when I closed my account saying that I don't have a problem, but I do.

Read the casino review

1 Response

Nov 16, 2020

Hi moma - welcome to!

If you have complaints about multiple operators these would have to be submitted separately. However, if you have not communicated to the operators in question that you are closing your account due to problem gambling issues the operator would not be obligated to prevent you from reaccessing their services.

Sorry we cannot be of further help.


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moma consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetHard
  • Curacao eGaming
  • Bethard Group Limited

November 16, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.