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Betjoe - blocked my account with 2885 usd

Ruling

Found for the Player - BetJoe has informed us that they will not cooperate with this service to manage player complaints.

Read our BetJoe Review.

Player's Complaint

Hello.I have registered in bookmaker Betjoe at 2 of may 2020 .I have made 8 deposits from 2 of may to 7 of September total 855usd.i have losed my funds during 4 months and betjoe to enlarge the limit of bets.I have made bets on footbal small market like Qatar,Peru,Paraguay,Cyprus etc.In September I started to win and my balance grew up strong and I have requested withdrawal.Betjoe required me to send the documents for verification.Documents were approved and I have requested withdrawal again.my 4 withdrawals were approved total amount 550usd.but after last request withdrawal 150 USD my account was blocked for underinvestigation by security department at 26 of September.They have said that investigation takes up 5-10 business days.when it passed 10 business dayes i have wrote by mail and support chat that i will write the complaints on them.in support chat answered that my threat to write the comlaint is makes it worse.today at morning i have received the message that i have been flagged for suspicious betting patterns and fraudulent activities!its not difficult to detect that they accuse in unfair play to me when i catched good serie win.When i losed my deposits during 4 months i was convenient customer for them. But when i won much i am abuser already!i want to add that i didnt use the sport arbitrage .I took the value odds when odds were the same in all bookmakers on market and its simply to check by oddsportal.com and nowgoal.com.Who are they after all that?Answer is one.Scummers.My total deposits amount was 855usd,my total withdrawal amount was 55o usd! My balance before blocking was 2483 usd and 2 bets 290 usd on columbia primera and 15 usd on Azerbaijan!total 2788usd!Please,help me to return my funds from these scummers!i have issue already with B-bets on your site but it was resolved successfully!hope it will successfully and in this case.

Read the casino review

5 Responses

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ThePOGG
October 14, 2020

Hi giallorosso82 - welcome back.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
giallorosso82
October 14, 2020

need to add the screenshots of my transactions, bets in account?and correspondence with betjoe..

User icon
giallorosso82
October 15, 2020

i have sent screenshots as proof to [email protected]

User icon
ThePOGG
November 29, 2020

Hi giallorosso82,

Sadly, beyond indicating that you are a "bad person" and have breached terms and condition, BetJoe have informed us that they are unwilling to discuss this issue further as our site is "of no consequence" to them.

Sorry we could not be of further help.

ThePOGG

User icon
giallorosso82
November 29, 2020

sadly its no lucky for me that i have registered there!they are scummers and have blocked the player with good winnings!my advice for players with good level of quality to not register in this bookie with bad reputation

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giallorosso82 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 24 Vulkan

October 14, 2020

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