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Betjoe - cannot log in and take my money


Found for the Player - BetJoe has informed us that they will not cooperate with this service to manage player complaints.

Read our BetJoe Review.

Player's Complaint

It has been more than 6 months that it is impossible to log in to The page says that is currently closed. These scams closed their betting site without any notice. All the emails I have been sending to them , receive the same stupid automated reply that my request will be answered as soon as possible...and of course I have never got an answer. I cannot remember how much money I have in my account, it is impossible to find out because this company is a scam and closed their site, without informing their clients. Any other way of contacting them is not available. Can you please help me take my money [EDIT]? thank you in advance

Read the casino review

3 Responses

User icon
July 8, 2021

Hi movsesian - welcome to!

Please ensure you have read our Complaint Guidance to ensure that fully you understand how our complaint management process functions.

Unfortunately you’ve chosen to play with an operator who historically has refused to cooperate with this service. While we will try to contact the operator on your behalf, it is a near certainty that they will refuse to discuss this complaint.



User icon
July 8, 2021

Thanks for the time you are spending to deal with my case. I hope you will keep on helping me to find a solution with these scams.

User icon
August 1, 2021

Hi movsesian,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.


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movsesian consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Any involved parties

July 6, 2021

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