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BetMclean - Refund declined


Found for the Casino - BetMclean no longer operate under the same license as BoyleSports and as such a self-exclusion at one does not transfer to the other.

Player's Complaint

I am self excluded from boylesports who was under the same licence as betmclean I shouldn't of been able to open a account with betmclean due to gambling rules I have submitted a complaint to betmclean not got any where there customer service are terrible very rude

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1 Responses

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May 22, 2017

Hi jsan1 - welcome to!

Unfortunately it's unlikely we can do anything to help you in this case. While BetMclean use to operate under the same license as BoyleSports, they don't anymore. You can see the license pages for these operators at the following links:

- BoyleSports -

- BetMclean -

You will be able to see on the above pages that BoyleSports list as 'Inactive'. In other words this is no longer a domain they are responsible for managing. This could have happened for a number of reasons. BoyleSports have possibly sold this domain to another company or BetMcLean could be a white label that BoyleSports were providing infrastructure and licensing to. Regardless, BetMcLean no longer operator on the BoyleSports license and as such self-exclusions at one would not be carried over to the other.

Sorry we can't be of more help,


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jsans1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

May 22, 2017

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