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BetOnline - refusing to let me withdraw funds.
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Player's Complaint
BOL is rejecting my verification docs as inadequate and accusing me, without any evidence whatsoever, of operating multiple accounts.
3 Responses
Hi swelterbeast,
I'm following-up on the above?
Thanks,
ThePOGG
Hi swelterbeast,
If we haven't heard from you by Friday the 28th of July we will assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
swelterbeast consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Sportsbook.ag
- Antigua and Barbuda Directorate of Offshore Gaming
- Domain Holdings Limited
July 3, 2023
Hi swelterbeast - welcome to ThePOGG.com!
Please detail the exact reasons that the operator has rejected your documents.
Have you opened more than one account?
Thanks,
ThePOGG