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Betrebels - closed account and doesnt pay withdrawals

Ruling

Found for the Player - Despite our repeated efforts to contact Bet Rebels to discuss this issue we have received no response whatsoever from the operator.

Read our Bet Rebels Review.

Player's Complaint

i won 1650€ on 7.10.2021 on the site betrebels. i deposited 200€ and recived 70€ of bonus. I completed the wager and withdrawed the money. They started to ask all sorts of documents: new pic of id, bank statement and paycheck. i provided every document they asked. Few days later i got an email saying that i am abusing the bonus system and they arent paying me my money.

Read the casino review

3 Responses

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thepogg
November 4, 2021

Hi kasinokehvelit - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Slottica do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
kasinokehvelit
November 4, 2021

I am from finland, not UK. And the operator is Betrebels.com i just didnt find them in the casinolist.

User icon
thepogg
December 4, 2021

Hi kasinokehvelit,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

kasinokehvelit consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetReels
  • United Kingdom Gambling Commission
  • Malta Gaming Authority
  • ProgressPlay Limited

November 3, 2021

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