Betregal – Duty of care
Found for the Casino - Having reviewed this player's interactions with the operator we can find no point where the player clearly informed BetRegal of any addiction issues.
Read our BetRegal Casino Review.
I would like to report Betregal. I have tried to resolve the issue over the past 2 months but they feel they have done nothing wrong.
The facts are they failed to close my account on several occasions by offering me free bets in one instance 5 times in the one day. There had no regard for the amount of money had lost & just continued to offer free bets. Until I lost everything & more to put myself into debt.
I have transcripts of chat with Betregal support offering free bets not to close the account
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