Betsson - funds confiscated

Ruling

Found for the Casino - Betsson have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

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Player's Complaint

Hello,

Betsson cancelled my withdraw of 6850 € and refunded the deposit of 200 € on my account. I asked the reason behind the decision via live chat. The relevant department sent me an email saying that I have broken the rule 12.1 which states that: "Any Bonus is only available once per person, family, household, address, e-mail address, credit card number, bank account, telephone number, computer/device and / or IP address.".

I have not made an account to their casino before nor has anyone that lives in the same household.

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